![]() ![]() If you have further questions, I do recommend that you start you own thread so you can benefit from the eyes of the community. Other security software on the system (Premier version of purchased security software known to be supportive of Firefox).Your security software settings and the settings in Firefox may contribute to success or failure (Generally standard - details not available to public view).Version of Client Security may impact the results, though this is less likely than other factors (V9.).Regional differences may impact the way the software works for you (Western USA).Operating System and Version may impact the setup (Windows 10 Pro - most recent build at this writing).Nothing is implied about how / whether / if the products will respond in your environment (OS, region, versions, setup).Įxample - Add Client Security Extension to FirefoxĬlient_Security_Password_Manager_Browser_1Īlthough the setup shown in the examples is successful in my system, there may be mitigating factors (repeating reminder):.This example is based on my English / USA installation of Firefox - the whole setup may be subject to a different set of rules and regulations in other regions (locations on the planet).Scroll to bottom of page to change languageĪlthough I do not ordinarily use Client Security (I have other security software installed), I was able to install the Client Security extension using the "bypass" procedure in Firefox. We are a community of HP enthusiasts dedicated to supporting HP devices and is an old thread (a bit less than two years at this writing) - details aside, much has changed in the two years since the initial inquiry.įor lack of better (different) information, using the original notebook identity: Thank you for participating in the HP Community Forum. ![]() If I find anything actually useful to your situation, I will post back. Open Client Security > Password Manager > Browser Integration and try again. Update (or verify update version) Firefox to 55.0.3 Of note: I do NOT have Sure Key defined / set-up and I do not use BIOS login on the test machine. The Client Security icon does show up on the website userid login screen that I used as a test login. Once the Add-on is installed, the setup (website login user/password page) looks a bit odd since I am actually using a different Web-login security software (so one is overlaying the other). (You may have to actually Restart the computer and log in to make sure the extension(s) are disabled.) Nonetheless, IF you do have things like Ghostery or NoScript installed on Firefox, consider disengaging these to see if it makes a difference. No biggie - and I doubt this is related in the sense that Client Security is not even letting you "click" the add-on button in Browser Integration. Partial test on Firefox 49.0.2 (64bit) and full test on Firefox V55.0.3 (64bit)Ĭlick on Firefox in Client Security > Password Manager > Browser Integration) > opens Firefox > offers Add-onįirefox balked a bit and I had to "Allow" the add-on (crossmatch error) to install onto Firefox.Īdd-on install error. HP EliteBook 840 G4 Notebook PC - Software and DriversĬlient Security V9.3.3.16 (one older than the latest version available for this system) Nonetheless, it is an older version so I guess it could be "problematic". ?įor your computer, there is no newer Client Security than the one listed in your Software and Driver page. Yes, there could always be something going on with your Client Security. Could there be a problem with the HP Security installation? Hi Dragon-Fur, that's exactly what I did, but I can't click on firefox, it's just listed. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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